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SNAP Outreach Specialist

FLSA Status: Non-exempt
Reports To: Chief Operating Officer


The SNAP Outreach Specialist supports the Iowa statewide collaborative to increase access to SNAP benefits in hard-to-reach and underserved populations. This position works across a 55 county area to assist clients with application submission, help agencies to refer interested clients to hotline sign ups and to reduce the need for pantry service among populations eligible, but not taking advantage of state or federal benefits.


The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

  • Assist prospective and current SNAP clientele with enrollment and eligibility for other federal and state programs both in office and in local communities.
  • Follow up with clients, as needed, in regard to their SNAP application.
  • Track information gathered through the course of enrollment for compliance and grant reporting
  • Assist in the review and revision of internal operating systems to aid SNAP clients in the preparation of SNAP applications and recertification requests to the state
  • Foster partnerships between the Iowa Department of Human Services and community partners to reach potential SNAP clients.
  • Research and develop relationships within our 55 county service area for outreach opportunities.
  • Support the work of the Regional Partnership Coordinators and rest of the Distributions team on maintaining high quality service and equity among our distribution partners.
  • Work in conjunction with all staff to maximize relationships with current and potential partners.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor’s degree and/or comparable relevant experience in non-profits or human services work
  • Commitment to FBOI’s mission and values
  • Excellent oral and written communication skills
  • Proficiency with Microsoft Office products
  • Ability to work with diverse constituencies
  • Self-directed and self-motivated
  • Professional dress and demeanor
  • Availability for occasional night and weekend work
  • Valid driver’s license and ability to travel regularly by car
  • Ability to travel up to 75% within the 55 county service area


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry up to 50 pounds, perceive depth, operate a motor vehicle, and operate motor equipment.
  • Conditions may include working inside and outside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
  • Equipment (machines, tools, devices) used in performing the essential functions include computer and related equipment, typewriter, calculator, copier, fax machine, telephone, automobile, floor jack, and fork lift.


Email resume and cover letter to Chief Operating Officer Matt Unger, munger@foodbankiowa.org. Please, no phone calls.